Who this policy covers
This policy covers personal information handled for realmoneycasinos.net.nz. Its business name is realmoneycasinos.net.nz, and the contact for website privacy enquiries is Jamie Seidel at Jamie.Seidel@realmoneycasinos.net.nz. It covers this information website rather than the separate casino, payment or other services reached through links.
You can read the public guide without opening a casino account or a reader account on this site. Do not send passwords, one-time codes, full payment-card details, identity documents or casino verification files in an editorial enquiry.
Information we handle
If you contact the published email address, the information received can include your email address, name, message, attachments and the correspondence needed to deal with your request. A correction report may also identify the page or published information you are asking us to review.
Website delivery can generate technical records such as IP addresses, request times, requested pages, browser information, errors and security events. Hosting and email providers may process information needed to deliver, protect and support their services. A browser can also cache the site’s images and locally hosted fonts.
Use, sharing and retention
Information is used to respond to enquiries, assess correction reports, handle privacy requests, maintain the website and investigate security or technical problems. Send only what is necessary for the purpose of your message.
Access should be limited to people and service providers who need the information for those functions. Information may also need to be disclosed where the law requires or permits it. Hosting, email and other service arrangements can involve processing outside New Zealand; relevant safeguards and provider terms must be considered when those arrangements are used.
Information should be retained for as long as it is needed for its purpose, associated security or backup needs, and applicable legal obligations. We do not promise a single fixed retention period for every email, log or backup. No general guarantee is made that internet transmission or storage can eliminate every security risk.
External links
Following a commercial referral link can tell a partner or affiliate platform which campaign referred the visit. External businesses can then collect information under their own notices, including information you choose to provide to them. Our Affiliate Disclosure explains the commercial relationship.
A website privacy enquiry does not authorise us to enter or investigate a casino account. Contact that operator directly about the personal information it holds.
Access, correction and complaints
Email Jamie.Seidel@realmoneycasinos.net.nz to ask whether this website holds personal information about you, request access or seek a correction. Identify the relevant interaction and the information you want checked. Proportionate identity verification may be needed before information can be released or changed.
New Zealand’s Office of the Privacy Commissioner explains the usual 20-working-day response timeframe for access requests and the limited circumstances in which an extension may be used. We will address access and correction requests under the applicable requirements, including explaining an extension or a decision to withhold information where required.
If a privacy concern is not resolved with the website contact, you can seek guidance or make a complaint through the Office of the Privacy Commissioner. Read the Terms and Conditions alongside this policy.